MoMo
Brandbook

Brand Guide
MoMo's story

The dream of making financial services

accessible

to all

MoMo’s ambition to make financial services accessible to everyone has been alive since day one. Starting out as a simple e-wallet, MoMo sets off on a journey to make everyday transactions easier and more convenient for buyers and sellers.

Fast forward 14 years, MoMo has reached 30 million users. Today, MoMo is no longer just a payment app – it helps Vietnamese people do so much more with their money: manage, borrow, save, and invest.

MoMo’s dream is to use technology to bring financial services to more people. The goal is simple – to help people manage their finances more effectively, so they can live happier, more empowered lives.

Brand positioning

Your 

financial

assistant

MoMo is a financial app powered by AI technology, designed to help you do more with your money. It’s not just about payments and transfers – it also helps you manage, save, invest, and borrow money more effectively.

Core values

Rational value

Bringing the best financial services to everyone


MoMo aims to make financial tools and smart spending easily accessible and efficient for everyone.

Emotional value

Better every day

MoMo believes that every big achievement is the result of countless small efforts accumulated over time.

Brand personality

The Best Supporting Character

If everyone is the main character of their own life, MoMo wants to be the best supporting character, always by the side of users to help them achieve their financial goals.

However, MoMo doesn’t want to be a dull, unnoticed sidekick. Instead, we strive to be a distinct, charming supporting character – a trusted right hand to the main character.

To picture this, imagine a trusted sidekick with the following qualities:

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Warning

These documents are restricted to internal circulation. Partners, employees and freelancers are not allowed to copy, share or disclose any part of this document to any third party. Violations will be handled in accordance with regulations and violators will bear full legal responsibility as well as disciplinary actions from M_Service.
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